Fix: HP Printer Can’t Communicate with Mac

Posted on: 05 December, 2017

When your printer faces issues while communicating with your device, you will get an “offline” error. If you are facing the same situation with your HP Printer and Mac then you need to check the connection. In this section we are going to discuss about both USB printer connection and network printer connection. Follow the instruction as per your connection type:


For USB Printer Connection- You need to disconnect the USB cable and then reconnect it to Mac.

• Turn off the printer and wait for at least 15 seconds.
• Then disconnect the USB cable from the back of the printer.
• Now again turn on your printer and wait till it calms down.
• Wait for another 5 seconds and then reconnect the USB cable of the printer. Make sure that you connect it properly.
• Now try printing once again, if you could print then you are done otherwise call HP Printer experts at HP Printer Contact Number USA.


For Network Printer Connection- First check your printer list in the computer, if you could see your printer listed then it means you are connected to the network.

• Restart your printer and wait till it becomes idle.
• Check if restarting printer restores the connection. If not, then try restarting your router. But before that:
• Finish or close all the activities occurring on the network.
• Disconnect the power cord from the router and wait for 10 seconds before you reconnect them.
• Wait till the router initializes and establishes its connection. Wait till internet connectivity light comes to the normal state and then restart your computer.
• Once you computer become idle after restarting, click the Apple icon and select system preference.
• Go to Printers & Scanners and then click on print & Fax to open Printers list.
• Look for your printer in the list and click open Print queue.


If you can’t find your printer in the list then there is no connection and if it does display your printer in the device list then it means you are connected. Hope this was helpful for you. If you still can’t print from your HP Printer then it is time to connect with printer executives at HP Printer Support Number USA. We will definitely provide you appropriate solution as per your issue.

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