What to Do when I Have Problem in Starting My HP Notebook PC?

Posted on: 01 December, 2017

Many a times when we try to start our HP and Compaq notebook, we get some problem. There are various reasons due to which your PC might not start and one of such reason is hard reset issue. To resolve this issue, you can either take help from computer technician by dialing HP Computer Help Number +1-866-569-8043 or you can perform hard reset on your own following the given instructions. But first you must know the reason for this hard reset.


• It will clear the memory.
• This will help you reestablish the connection between the BIOS and the hardware.


You will be able to resolve the following condition after the hard reset:

• Windows stop responding.
• When display goes blank out of the blue.
• In case when your computer doesn’t wake from or hibernate mode.
• When software applications freeze or fail to respond.


Steps for hard reset with removable battery:

1. Turn off your computer and remove the computer from any port replicator.
2. You should disconnect all external connected peripheral devices and then unplug the AC adaptor from the computer.
3. Remove notebook battery from the battery compartment.
4. After that press and hold power button for about 15 seconds.
5. Then insert back the battery and plug the AC adaptor.
6. Press the power button to turn on your computer and then follow the on screen instructions.
7. Select continue and continue to Windows 10.
8. When the startup menu opens, you can use arrow keys to select “Start Windows Normally”.
9. After that press enter and now you can also connect other peripheral devices.
10. Finally run Windows update and update all device drivers.


Steps for hard reset with a sealed and non-removable battery:

1. Turn off your computer and remove the computer from any port replicator.
2. You should disconnect all external connected peripheral devices and then unplug the AC adaptor from the computer.
3. Press and hold the power button for 8-10 seconds.
4. Once you are done plug the AC adaptor back into the computer.
5. Press the power button to turn on the computer.
6. When the startup menu opens, select “Start Windows normally” and press enter.


If hard reset couldn’t start your system then please contact us at HP Computer Technical Support Contact Number +1-866-569-8043 and get an alternative solution for the problem from us.

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