These days’ printers are coming with multifunctional personality, which means they are capable of performing more than one task. People, especially organizations prefer to invest their money on All-in-one printers that can print, scan, fax and copy. But there is a drawback of buying a multifunctional printer. As you know, more the feature, more complexities it will come up with. We have recently received many complains from Epson printer users on our Epson Printer Helpline Number USA that they are unable to use Epson Scanner after upgrading to Windows 10. Actually, the problem is neither with the printer nor with the operating system. Such issues appear because of certain technicalities. You can resolve this problem by following the instruction given here.
Make Sure That Epson Scan is Not Set on Compatibility Mode
• Right-click your Epson Scan icon on the desktop.
• Then go to the Compatibility tab. Uncheck the checkbox that says “Run this program in compatibility mode for” and click OK.
• Now press Windows + R key to open run dialog box and type “service.msc” and then click OK.
• After this, right-click Windows Image Acquisition (WIA) and then click Properties.
• Verify that Startup type is set to Automatic and the Service Station is Running.
• Click Apply and click OK.
Check if your Epson scanner is working or not. If not then move to the next possible solution.
Update Epson Scanner Driver
There is a possibility that Windows 10 update has removed the driver or the installed driver is not compatible with the operating system. In both cases, you can try to fix the solution by installing the scanner driver update.
Manual Method: You can visit Epson official website and from there look for the most recent driver for your Epson scanner that is compatible with Windows 10. Download and install the driver from there.
Automatic Method: There is a tool known as Driver Easy which is known to resolve all the issues associated with any of the computer drivers. You can download the free version or the paid version of this tool to fix the problem. Driver Easy will automatically detect the outdated driver and update it without any mess. The toll recognizes your operating system and finds out the most compatible driver for it.
These are the possible reasons and solution for scanner issue because of Windows update, but if these suggestions haven’t resolved your issue or you are still getting the same problem then call us at Epson Printer Support Number USA. We have a team who will diagnose the issue and will provide you with an appropriate solution.
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